Privacy Policy of SwapBee Inc

This Privacy Policy applies to SwapBee Inc, a company registered under the laws of Republic of Panama (RUC: 155770352-2-2025), with its registered office at Vía España 1280, Edificio Orión, Suite 7D, Ciudad de Panamá, República de Panamá (“SwapBee,” “Company,” “we,” “us,” or “our”).

At SwapBee, we value your privacy and are committed to protecting the personal information you provide through https://swapbee.com (the “Website”).

By “Personal Information,” we refer to any data that can directly or indirectly identify an individual, alone or in combination with other information. Examples include your email address, IP address, device identifiers, browser information, wallet addresses used for swap operations, and other online identifiers.

This Privacy Policy (the “Policy”) explains:

• What data we collect through our Website.
• How we use and process this data.
• Under which circumstances your data may be shared with third parties.

This Policy applies only to information collected through our Website and Services and does not extend to external platforms or third-party websites.

This Policy, together with our Terms and Conditions and all applicable notices on the Website, sets forth the general rules governing your use of the Website. Depending on how you interact with the Website, you may be asked to accept additional terms.

Terms not defined herein shall have the meaning given to them in our Terms and Conditions.

By accessing or using the Services, you acknowledge that you have been informed of the processing of your personal data as described in this Policy, and you confirm that you have read, understood, and agreed to its terms.

If you do not agree with any part of this Policy, you must discontinue use of the Services.

For questions or concerns regarding data processing, you may contact us at [email protected].

1. Lawfulness of Data Collection & Processing

We collect and process personal data in compliance with applicable laws and principles of fairness, transparency, and purpose limitation.

We operate under the following legal bases:

• Consent: When you voluntarily provide information (e.g., via forms or support requests).
• Contract Performance: To facilitate swap operations requested by you through third-party providers.
• Compliance with Legal Obligations: To meet obligations such as fraud prevention, dispute handling, or lawful requests.
• Legitimate Interests: To maintain the security, integrity, and proper operation of our Website and Services.

We may collect personal data:

• Directly from you.
• Through automated technologies such as cookies.
• From third parties acting on our behalf.
• From publicly available sources.

2. Information We Collect

SwapBee is a non-custodial crypto swap aggregator.

We do not hold user funds, generate wallets, or process transactions internally.

To provide the Services, we collect limited categories of data.

2.1 Information You Provide

• Email address (when contacting support or interacting with us).
• Any information voluntarily submitted through forms or communication.
• Wallet addresses provided to execute a swap request.

2.2 Information Collected Automatically

To operate and secure the Website, we automatically collect:

• IP address.
• Browser details (user-agent, version, preferred language).
• Device information and operating system.
• Access time and usage logs.
• Cookies, session identifiers, and related metadata.

This data is required for performance optimization, security, and abuse prevention.

2.3 Swap-Related Information

Since SwapBee aggregates multiple external swap providers and selects the best available rate, we collect:

• Swap ID generated for your transaction.
• Requested swap pair (input and output currencies).
• Chosen provider (automatic or manual selection).
• Deposit address (provided by the external provider).
• Destination address (provided by the user).
• Timestamps and operational metadata.
• Status of the swap (pending, completed, failed).

SwapBee never:

• Executes swaps itself.
• Holds custody of user funds.
• Stores private keys.
• Interacts directly with blockchain balances.

All execution is performed by third-party providers you interact with via our interface.

3. How We Use Your Information

We use personal information strictly for legitimate purposes related to your use of the Services.

3.1 Service Provision

• Routing swap requests to third-party API providers.
• Displaying real-time pricing and provider options.
• Tracking transaction status.
• Ensuring correct, safe, and efficient operation of the Website.

3.2 Security & Fraud Prevention

• Protecting the platform from attacks or malicious behavior.
• Identifying suspicious or abusive activity (e.g., automated misuse).
• Maintaining integrity and availability of the Services.

3.3 Communication

• Responding to support inquiries
• Sending essential operational updates

3.4 Legal Compliance

• Fulfilling legal obligations or responding to lawful requests.
• Handling disputes related to swap operations.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate essential site features.
• Maintain user sessions.
• Enhance security.
• Perform anonymous analytics.
• Improve overall performance.

You may configure your browser to limit or block cookies; however, certain functions may become unavailable.

5. Data Sharing

SwapBee does not sell personal information.

We only share data when necessary for:

• Executing swaps: Limited technical data may be shared with third-party swap providers strictly to process your transaction.
• Analytics: Aggregated or anonymized data may be shared to improve service performance.
• Legal obligations: We may share data with authorities if required by applicable laws.
• Business transfers: If SwapBee undergoes a merger, acquisition, or restructuring, relevant information may be transferred as part of the transaction. We never share more data than necessary for the purpose.

6. Data Retention

SwapBee retains personal information only as long as necessary to fulfill the purposes described in this Policy or to meet legal, regulatory, or operational requirements.

Once information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws and best practices.

7. Data Security

We implement reasonable and appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

Nevertheless, no online system can guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Request data portability.

You may exercise these rights by contacting [email protected].

9. Changes to This Policy

We may update this Policy periodically to reflect changes in our Services or legal requirements. Updated versions will be posted on the Website with a revised effective date.

10. Contact Information

For any privacy or data protection inquiries, you may contact [email protected].